Our FAQ is longer than the industry standard – but we like that. Cameron James (CJ) believes clients deserve clear and accessible information. It allows you to educate yourself and decide if you are a good fit for us. We are passionate about improving client knowledge. For every relevant new question we receive, a £20.00 credit will be applied to your future CJ services. This is our thank you for helping us improve the understanding of more clients.

1. Due Diligence

Regulation, Qualifications & Security

Due diligence should always come first, especially when it involves your money. Everyone wants to enter a relationship feeling comfortable. At CJ, we encourage clients to do their due diligence on us. It improves our advice process as clients are more informed on areas such as regulation and security, allowing us to focus on your area of advice.

 

Complete your due diligence at your pace and Contact Us when you are ready. Our FAQ continues to grow, so if your question is not listed, ask us, and we will answer within 24hrs.

2. Our Costs

How much will your advice cost me?

Many companies avoid discussing costs until the last moment. At CJ, we want our clients to have as much information as possible on costs. It helps our clients understand what the broad level of the cost will be in return for the services we provide. We like openness. For example, when we are researching a new SEO Manager, we also like to have a rough idea of cost in advance. It allows us to assess the market and engage with the correct professional.

 

Of course, we do understand that the quality of service can vary from one company to another and cost is not everything. That is why people do not search for the cheapest dentist but the one well priced with good reviews. While every effort has been made, all client situations are different. Below is a broad overview, it is not an exhaustive list.

3. Pension Transfers

Pension Transfers are 67% of our business. You are in safe hands!

Pension Transfers can be a rather technical area of Financial Advice. In addition to this, the landscape of UK pension legislation is continuously changing and adapting. At CJ, our Financial Advisers are at the forefront of these changes and have a wealth of experience from previous pension transfers in their career.

4. Pension Transfer Process & Service

What actually happens when transferring a pension

For many clients, transferring their UK pension is not a small decision. They want to understand the process as much as possible to be sure that it is the right move for them. This section gives examples of the most common questions.

5. Application Pack Process

OK so I think CJ is a good fit for my needs. What happens next?

Once you have had your Solution Appointment with your dedicated Adviser and you want to proceed with the advice, we prepare your pre-completed application pack for you to review and sign. This application pack is sent to you using DocuSign and where required Admins will inform you that certain documents might need your wet signatures.

6. Client Verification

Like any regulated financial institution we must verify your identity

All regulated financial entities must take steps to ensure that they are not be used to launder money being made from illegal sources. This is standard practice but we make this as simple as possible for you.

7. Tax Advice & Online Banking

The nitty gritty - Tax and logging in online!

We always make it clear that we are not qualified Tax Advisers. You should always seek independent Tax Advice if needed. Online banking is simple and easy though and allows you to stay up-to-date anywhere in the world.

8. What if I want to leave CJ?

We will make leaving CJ as smooth as it was joining us!

When starting a relationship, it is always good to know what your options are if you want to leave. At Cameron James, we are pleased to say we have not had a client leave us before, but the below should answer any questions you may have.

Get Peace of mind today
with a Free Pension Review

1

Talk With a UK Qualified Adviser

Talk with a Qualified Adviser at the time convenient for you, to understand your possible options.

2

Free Advice Report

Our Adviser will send a Free Advice Report (apart from DBs) to help you make an educated and informed decision.

3

Know You're In Safe Hands

If you've done your homework, you will know Defined Benefit Advice requires a Pension Transfer Specialist.

Book My Free Pension Review

Pick a day & time

Just choose when you want to talk and we will setup a free call. It’s that easy.