Hartley Pensions Impaired Assets: What Happens Next and What to Do Now

Disclaimer: The information provided on this website is for informational purposes only and is not intended to be construed as financial advice. Always consult with a qualified and regulated financial adviser before making any investment or financial decisions.

By Nathaniel Jacobs, Financial Adviser, Cameron James

If your Hartley Pensions SIPP contains impaired assets, you already know that you are not in the same position as other Hartley clients who have been transferred out. What you may not know is exactly why, or what, if anything, can actually be done about it.

This article explains what impaired assets are, why they have created a separate category of stuck clients, what the Joint Administrators and regulators are working toward, and what a realistic path forward might look like for you. If you have been trying to get a straight answer about your Hartley Pensions impaired assets, you are in the right place.

A quick note on restricted accounts: Some Hartley clients face a separate problem, a restriction placed on their account due to funds withdrawn without consent between 2020 and 2022. If that applies to you, we are covering it in a dedicated article. This article focuses specifically on impaired assets within SIPPs.

Hold impaired assets in your Hartley SIPP?

Speak with a Cameron James adviser to understand where you stand and what your options are. The initial consultation is free.

What Is an Impaired Asset?

An impaired asset is a holding within your SIPP that is either worthless, unrecoverable, or so illiquid that it cannot be transferred to a new operator in the normal way.

In the Hartley context, the Joint Administrators have defined impaired assets as investments falling into one of three categories:

  • Irrecoverable. The investment has failed and there is no realistic prospect of recovering value.
  • Compensated by the FSCS. The FSCS has already stepped in to compensate for the loss.
  • Nil value. The asset exists on paper but holds no realisable value.

What makes the Hartley situation particularly serious is the scale. The latest update identifies 8,626 clients holding impaired assets within their SIPPs, and that number has grown since earlier reports. Investigations have uncovered a significant number of toxic or impaired holdings that Hartley had not even reflected on their own system at the time the book was acquired by the administrators.

That last point is worth pausing on. These were not all known problems at the start of the administration. The investigations are still finding issues.

What Types of Investments Are We Talking About?

Hartley SIPPs were used to invest in a wide range of non-standard, alternative assets, the kind that mainstream pension providers typically refuse to hold. These included:

  • Unregulated property schemes
  • Loans to unquoted or unlisted companies
  • Overseas property developments
  • Storage pod investments (storepods)
  • A variety of other illiquid and alternative investments

Many of these were promoted to clients as high-return opportunities. A significant number have proved to be either fraudulent, failed entirely, or simply unsellable.

Storepods specifically: The FSCS had been considering forcing the surrender of storepod leases on behalf of clients, but has since stepped back from that position. Surrender remains available to individual clients on a voluntary basis, but the implications vary depending on your specific lease terms. Do not agree to a surrender without taking independent advice first.

Why Can You Not Simply Transfer Out?

This is the question most impaired asset clients ask first. The answer is that no mainstream SIPP operator will accept a transfer containing assets they cannot value, hold, or administer.

When you transfer a SIPP, everything in it moves. A receiving operator is not going to take on an unquoted, illiquid, or potentially worthless investment alongside your legitimate cash and fund holdings. Until the impaired assets are resolved, written off, written down, surrendered, or compensated, the transfer cannot proceed cleanly.

The administrators have been working on a strategy document for Tranche 6 clients, the formal grouping for impaired asset holders, but as of the most recent update, no document pack has been issued to this group. Discussions remain ongoing with HMRC, the FCA, and the FSCS about how each category of impaired asset is to be treated.

What Are the Regulators Actually Deciding?

Three bodies are involved in determining what happens next, and each has a distinct role.

HMRC

HMRC is central to this process. Many of the investments that failed were placed into SIPPs in ways that HMRC may now regard as unauthorised, meaning the original investment, or any proceeds, could be treated as a taxable unauthorised payment. Before any resolution can be confirmed, HMRC must clarify what tax treatment will apply. This is not a fast process, and it is the single biggest reason the Tranche 6 timeline remains open-ended.

The FCA

The FCA is engaged on the broader regulatory picture, including what obligations exist toward clients who were placed into unsuitable investments in the first place. Their involvement adds a layer of complexity, but also a degree of protection, because the administrators cannot simply write off assets and move on without regulatory sign-off.

The FSCS

The FSCS has already funded the SIPP transfer process for standard clients. For impaired assets, the picture is more complex. The FSCS has been engaging with the Joint Administrators’ Distressed Asset Committee, a group formed specifically to review toxic and impaired holdings on a rolling basis and make recommendations on how each category should be treated.

The possible outcomes being worked through include:

  • Writing down the value of failed assets, acknowledging a partial loss but preserving some value.
  • Writing off assets entirely, treating them as zero and removing them from the SIPP record.
  • FSCS compensation for specific categories of loss, subject to eligibility.
  • Voluntary surrender arrangements for specific asset types such as storepods.

None of these has yet been confirmed as a final position for any given asset category. Client consent will be required for any resolution, and HMRC sign-off is needed before the administrators can act.

Where Things Stand Right Now (June 2026)

Here is the current picture for impaired asset clients.

  • Administration extended to July 2027. The administration has been extended multiple times and now runs to at least 28 July 2027. The Joint Administrators have stated explicitly that further extensions are likely. Impaired asset clients are, by the nature of the complexity involved, among the least likely to see resolution before that date.
  • The Distressed Asset Committee is active. The committee meets regularly and is working through categories of impaired holdings, making recommendations to the administrators. Progress is being made, but it is methodical rather than fast, because the regulatory and tax questions are genuinely complex.
  • No document pack has been issued to Tranche 6 clients. As of June 2026, impaired asset clients have not yet received their transfer documentation. There is no confirmed timeline for when this will happen.

What This Means for You: What Impaired Asset Clients Should Be Doing Now

The process is slow and largely outside your control, but there are important steps you can take now to protect your position.

  • Do not assume your impaired assets will simply be wiped and you will be transferred. The process requires HMRC consent, FSCS engagement, and in many cases your explicit agreement to a write-off, write-down, or surrender. You have an active role to play.
  • Review your client asset statement carefully. Know exactly which assets are flagged as impaired, what category they fall into, and whether any FSCS compensation has already been applied to your account.
  • Take independent advice before agreeing to anything. When document packs eventually arrive for Tranche 6 clients, they will include options that carry consequences, including potential tax implications. Agreeing to write off an asset or accept a compensation figure without understanding the full picture first could be costly.
  • Get informed before the paperwork arrives. By the time a document pack lands, decisions will need to be made under time pressure. Being prepared in advance puts you in a significantly stronger position.
  • Watch for scams. Impaired asset clients have been specifically targeted by third parties claiming to recover investments, often for an upfront fee. These are scams. All legitimate communication about your Hartley SIPP comes from UHY Hacker Young via their official channels, or from the Hartley team directly at admin@hartleypensions.com.

Is a Transfer Still Possible?

Potentially yes, but not yet for most clients, and not without the impaired asset question being resolved first.

For clients whose SIPP is substantially or entirely made up of impaired assets, a clean transfer to a new operator will require the resolution process to complete first. What that resolution looks like, and whether it results in a recoverable value, a write-off, or a compensation payment, will determine what you have left to transfer and where it can go.

There are limited partial transfer options available for specific circumstances, particularly where the impairment relates to a restricted portion of the account rather than the whole. Whether that applies to you is something to confirm with an adviser or the Hartley team directly.

Nathaniel Jacobs, DipFA, Financial Adviser, Cameron James

Nathaniel Jacobs, DipFA

Financial Adviser, Cameron James

“In my opinion, clients with impaired assets face one of the most difficult situations arising from the Hartley administration. Many have already seen investments fail and despite years passing since Hartley entered administration, they're still waiting to find out what, if anything, those investments are ultimately worth.

For many, the hardest part is simply not knowing where they stand. Whilst updates have been provided, they can sometimes leave clients with more questions than answers. Until the administrators, HMRC and the FSCS make decisions about how those assets will be treated, many still don't know what their pension is actually worth.”

How Cameron James Can Help

We regularly work with clients who hold complex, non-standard, or impaired pension assets. For Hartley impaired asset clients specifically, we can:

  • Help you understand your client asset statement and identify exactly what you hold and why it is flagged.
  • Advise on the implications of different resolution outcomes, whether a write-off, a write-down, a surrender, or FSCS compensation.
  • Identify suitable receiving operators once a transfer becomes possible, including those willing to accept clients from complex pension situations.
  • Ensure any transfer is structured to protect your tax position, particularly given the HMRC questions still in play.

Speak to a Cameron James adviser

If your Hartley SIPP contains impaired assets and you want to understand your options before the paperwork arrives, our advisers can help you read your client asset statement, weigh the resolution outcomes, and protect your tax position. The initial consultation is free and there is no obligation.

Frequently Asked Questions

What does impaired asset actually mean for my pension value?

It means part of your SIPP holds an investment that is either worth nothing, cannot be sold, or has not yet had its value determined pending regulatory decisions. The practical impact on your total pension value depends on what proportion of your SIPP is made up of impaired holdings versus standard assets.

Will I receive compensation for my impaired assets?

For some categories, yes, but not all, and nothing has been confirmed. The FSCS has been involved in discussions about specific asset types, but the outcome varies depending on the nature of the original investment and how it was placed into your SIPP. Do not assume compensation will apply to your holdings until you have confirmed your specific position with an adviser.

Could there be a tax charge on my impaired assets?

This is one of the reasons HMRC is involved in the resolution discussions. Some investments within SIPPs were placed in ways that HMRC may now regard as unauthorised, which can trigger a tax charge. The administrators are seeking clarity from HMRC before proceeding. Take independent tax advice before agreeing to any write-off or surrender.

When will I receive my transfer document pack?

Tranche 6 clients, the impaired asset holders, are the last group to receive document packs. As of June 2026, no pack has been issued. There is no confirmed timeline, and given the ongoing regulatory discussions, a 2026 resolution appears unlikely for most clients in this group.

Can I transfer the clean parts of my SIPP while the impaired assets are resolved separately?

In limited circumstances, yes. There are partial transfer options available for specific situations, particularly where the impairment relates to a restricted portion of the account. Whether this applies to you depends on your account status and asset mix. Contact the Hartley team or speak with an adviser to confirm your position.

What is the Distressed Asset Committee?

It is a committee formed by the Joint Administrators, comprising one administrator and senior Hartley staff. It meets regularly to review impaired and toxic holdings and make recommendations on how each should be treated. Its work feeds into the ongoing discussions with HMRC, the FCA, and the FSCS.

What if my impaired asset was the result of poor advice I received before joining Hartley?

If you were advised to place a particular investment into your SIPP by a financial adviser or introducer, and that advice was unsuitable, you may have a separate claim against that adviser or their firm. This is independent of the Hartley administration process and is worth exploring with a regulated adviser or claims specialist.

DISCLAIMER

This article is for informational purposes only and does not constitute financial, tax, or legal advice. Always consult a qualified and regulated financial adviser before making any decisions about your pension or financial planning arrangements. Tax laws are complex and vary by individual circumstance. Cameron James does not offer tax advice.

Figures and dates referenced in this article, including the number of impaired asset clients and the Tranche 6 process, are drawn from the Joint Administrators’ progress reports and UHY Hacker Young published updates (2024 to 2026).

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